Privacy Policy for Céad Míle Tours

Céad Míle Tours (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, engage with our services, or otherwise interact with us. Our services include guided historical tours, bespoke luxury travel planning, outdoor adventure excursions, culinary experiences, custom group itineraries, transportation services, event planning for destination weddings and corporate retreats, and local cultural immersion workshops.

1. Information We Collect

We collect various types of information in connection with the services we provide, which may include personal data.

• Information You Provide Directly to Us: This includes information you provide when you enquire about our tours, book a service, subscribe to our newsletter, participate in a survey, or contact us directly. This data may include your name, email address, postal address, phone number, payment information, dietary restrictions, passport details (for international travel arrangements), and other details relevant to tour or event planning.
• Information We Collect Automatically: When you visit our site, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is primarily used to maintain the security and operation of our site and for internal analytics.
• Information from Other Sources: We may receive information about you from third-party partners, such as travel agencies or booking platforms, when you book our services through them. We treat this information in accordance with this Privacy Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Managing Services: To process your bookings, arrange tours and travel plans, manage your appointments, and provide the services you have requested.
• Communication: To communicate with you regarding your bookings, provide updates, respond to your inquiries, and send you important service-related notices.
• Personalization: To tailor our services and communications to your preferences, such as offering bespoke luxury travel planning.
• Marketing: With your consent, to send you promotional materials, newsletters, updates on new tours, and special offers that may be of interest to you. You can opt-out of these communications at any time.
• Improvement of Services: To understand how our services are used, analyze trends, and identify areas for improvement or development of new tours and experiences.
• Security and Legal Compliance: To ensure the security of our website and services, prevent fraud, and comply with applicable legal obligations and regulations.

3. Disclosure of Your Information

We may share your personal information with selected third parties to provide our services effectively:

• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processors, transportation providers, hotels, activity organizers, and IT service providers. These parties are obligated to protect your information and use it only for the purposes for which it was shared.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may disclose your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. These measures include data encryption, secure servers, and restricted access to data. Despite these efforts, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Data Protection Rights

Depending on your location, particularly if you are in the European Economic Area (EEA), you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Céad Míle Tours
38 Ormond Quay Upper,
Lower Ormond Quay,
Dublin, County Dublin,
D07 X235
Ireland